First insurance website to be certified DBD Verified by Department of Business Development
Published: 01 Jun 2014
The DBD Verified certification confirms the reliability of DirectAsia Thailand for conducting electronic business operations.
DirectAsia becomes first insurance website to be certified DBD Verified by Department of Business Development page.2 "The DBD Verified benchmark on the website will guarantee trust for customers because it shows the business has passed the strict process of information checking and also that the security system of the website has been checked by a government office. In event of any problem or uncertainty, customers can contact DBD to easily resolve the problem," says Mr Whichai.
DirectAsia Thailand has had a DBD Registered status since 2013. As of May 23rd, 2014 the insurer is confirmed “DBD Verified”, which indicates a higher level of reliability.
“DBD Verification is a big endorsement of trust in DirectAsia’s e-commerce platform and will give consumers greater confidence to go online for car insurance,” says Michael Parker, chief executive officer of DirectAsia Thailand.
“We are proud to be the first insurance website to achieve the DBD Verified certification. We look forward to extending the trust this gives our customers through great service from quotes to claims.”
“E-commerce is an important emerging business in the digital era," says Whichai Phochanakij, deputy director- general of the Department of Business Development. “Our mission, besides encouraging e-commerce businesses to grow, is to help them achieve greater trust so that customers will be confident to buy their goods online.” Since 2007, there have been 136 websites certified with the DBD Verified mark. The number is still far from the total 12,297 websites that have received DBD Registered status, because DBD Verified is awarded to those e-commerce businesses like DirectAsia that not only comply with the rules but also maintain the standards necessary for business sustainability.
Following Hong Kong and Singapore, DirectAsia launched in Thailand late last year offering best price guaranteed on car insurance for safe drivers. Car owners can get information, quotes and instant coverage 24/7 via the website. They can also get expert help from the company’s contact centre.
“We focus on our people, convenience channels and technology to deliver better service, from quotes to claims,” says Mr Parker.
Certification allows DirectAsia to display the DBD Verified Trustmark on its website and on printed and other materials. The DirectAsia website is at www.DirectAsia.co.th
DirectAsia is a new and innovative direct online insurance provider that began insurance company operations in June 2010 in Singapore and in March 2012 in Hong Kong and broker operations in Thailand in August 2013. As a dedicated direct personal lines insurance group, DirectAsia provides fast and easy access to insurance needs online.
About Direct Asia (Thailand) Co., Ltd.
Direct Asia (Thailand) is a licensed insurance broker in Thailand established in 2013 and regulated by the Office of the Insurance Commissioner (OIC). Direct Asia (Thailand) Co., Ltd. offers a smarter way to buy car insurance – online or over the phone at lower prices. Its head office is at Asia Centre, Sathorn Rd in Bangkok.
For more information visit : www.DirectAsia.co.th
Customer Care: 02-767-7777
(Mondays - Fridays: 8am - 8pm , Saturdays: 9am – 5pm)
Customer Care Centre:
173/21 Asia Centre, 20th Floor, South Sathorn Road, Thungmahamek, Sathorn, Bangkok, 10120, Thailand.
About The Falcon Insurance Public Co., Ltd.
The Falcon Insurance Public Company Limited, founded in 2006, is a non-life Insurance company, which has a capital base of approximately Baht 300 million and is affiliated with Fairfax Financial Holdings Limited, which has assets exceeding US$ 30 billion. Fairfax employs about 10,000 people worldwide, and has operations in North America, Europe, Asia and South America.